Support
Need help with Reel? We're here for you.
Contact Us
For questions, bug reports, or feature requests, email us at:
support@reelaudio.appWe aim to respond within 24-48 hours.
Frequently Asked Questions
What audio formats does Reel support?
Reel records in WAV format (Linear PCM) at up to 32-bit/96kHz. Choose from 16-bit, 24-bit, or 32-bit integer depth, and 44.1kHz, 48kHz, or 96kHz sample rates in Settings. The default is 24-bit/96kHz. You can export in WAV, AIFF, or M4A.
Where are my recordings stored?
All recordings are stored locally on your device in the app's documents folder. If you have iCloud enabled for Reel, recordings may also sync to your iCloud account.
Does Reel require an internet connection?
No. Reel works entirely offline. An internet connection is only needed if you choose to enable iCloud sync or export recordings via email or cloud services.
How do I export my recordings?
Tap on any recording in the library, then use the share button to export via AirDrop, email, Files, or any other compatible app on your device.
What devices are supported?
Reel is designed for iPhone and requires iOS 17 or later. For the best experience, we recommend iPhone 12 or newer.
How do I use the jog wheel?
Rotate the disc on screen to scrub through your recording. The jog wheel provides haptic feedback to simulate mechanical resistance. Spin speed controls the scrub rate — slow rotations for precise positioning, fast spins for rapid navigation.
Can I record multiple tracks?
Yes. Reel supports up to 4 tracks per recording. You can layer tracks, adjust volume and pan for each track independently using the built-in mixer.
How do I delete recordings?
In the Reel Library, swipe left on any recording to delete it. You can also delete all recordings at once from Settings > Data > Delete All Recordings.